How to request a refund?

If you've purchased an item from the GeoWarehouse Store and would like to request a refund, please complete the following REFUND REQUEST FORM  and provide the following information to Customer Service for approval:

• Item bought and reason for the refund request
• The transaction ID # (or copy of the receipt)
• A copy of the purchased item
• Any relevant documentation (if available)

Alternatively, you can call Customer Service with the above information to start your Refund Request at:  1-866-237-5937 or 416-360-7542

*All refunds must be approved before they are processed.  If you experienced technical issues and see more than one charge on your credit card, these charges are pending.  Wait 2-3 business days for all charges to post to your card before contacting GeoWarehouse.