Unable to purchase a Parcel Register; receiving "The Parcel Register cannot be retrieved" message.

When purchasing a parcel register, if you see the message "The Parcel Register cannot be retrieved," it indicates the parcel is currently unavailable due to a frozen PIN (Property Identification Number).

A frozen PIN indicates that someone at the Land Registry is working with it, making it unavailable in their POLARIS database.  We don't know when it will be available, so please try again later.